Shipping policy
FNK Studios Shipping Policy
Last updated: 06.2026
Thank you for shopping with FNK Studios. Please read our shipping policy before placing an order.
By placing an order with FNK Studios, you agree to the terms below.
Order Processing
In-stock orders typically process within 3–7 business days, excluding weekends, holidays, product launches, and high-volume periods.
Processing time is separate from shipping transit time.
During product launches, sales, holidays, or high-volume periods, processing and fulfillment may take longer than usual.
In-Stock Product Shipping
In-stock products ship once the order has been processed and fulfilled.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear after receiving your tracking number.
FNK Studios is not responsible for carrier delays once an order has been shipped.
Preorder Product Shipping
Preorder products are not ready to ship immediately.
Preorder products ship once production, quality control, and fulfillment are complete.
Any preorder timeline listed on the product page, checkout page, email, SMS, or social media is an estimate only and is not a guaranteed delivery date.
Preorder timelines may change due to:
-
Production delays
-
Supplier delays
-
Freight delays
-
Customs delays
-
Quality control
-
Weather
-
Carrier issues
-
High-volume fulfillment periods
-
Circumstances outside of FNK Studios’ control
By purchasing a preorder product, you agree that shipping delays do not automatically qualify the order for cancellation, refund, return, exchange, or chargeback, except where required by law.
Mixed Orders
If your order includes both in-stock and preorder products, your order may ship together once the preorder item is ready.
FNK Studios is not responsible for delays to in-stock items caused by preorder items in the same order.
If you want an in-stock item sooner, please place a separate order.
Shipping Rates
Shipping rates are calculated at checkout based on the shipping method, destination, order weight, and carrier rates.
Shipping fees are non-refundable unless otherwise approved by FNK Studios.
Carrier Delays
Once an order has been handed to the shipping carrier, FNK Studios is not responsible for delays caused by the carrier.
Carrier delays may include weather, missed scans, high-volume periods, incorrect routing, customs processing, or other delivery issues.
Lost, Stolen, or Delivered Packages
FNK Studios is not responsible for lost, stolen, or missing packages once the carrier marks the package as delivered.
If tracking shows that a package was delivered, the customer is responsible for contacting the carrier directly to file a claim.
FNK Studios does not guarantee refunds, replacements, or store credit for packages marked as delivered.
Before contacting us, please check with:
-
Neighbors
-
Building management
-
Mailroom
-
Front desk
-
Local post office
-
Shipping carrier
Incorrect Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
FNK Studios is not responsible for orders shipped to an incorrect, incomplete, or outdated address provided by the customer.
Address changes are not guaranteed after an order is placed.
If a package is returned to FNK Studios due to an incorrect address, failed delivery, or refusal, the customer is responsible for any reshipping fees.
Original shipping costs are non-refundable.
International Shipping
International customers are responsible for all customs duties, taxes, import fees, brokerage fees, and delivery-related charges required by their country.
FNK Studios is not responsible for customs delays, refused packages, unpaid duties, or international delivery issues.
If an international package is returned due to refusal, unpaid customs fees, or failed delivery, shipping costs and related fees are non-refundable.
Shipping Updates
FNK Studios may provide shipping or preorder updates by email, SMS, website update, or social media.
Customers are responsible for entering the correct contact information at checkout to receive updates.